Purchasing
Frequently asked questions about purchasing from Tomorrow Sleep.
While our products are now offered through Amazon, there are several important differences to note between ordering a mattress from their page and placing the order directly with us. Basically when purchasing on Amazon.com, you will adhere to their prices and return policies.
Tomorrow promotional discounts cannot be applied when purchasing your Tomorrow Sleep products through Amazon. You can however, use Amazon gift cards or any payment they will accept towards your purchase. Referral links and promo codes can only be redeemed via our website.
Finally, if you purchase through Amazon, their customer support team will take care of you should any inquiries or issues come up. Please note that since they are a large corporation, their representatives aren’t as familiar with our product. We’re happy to help with Amazon orders where we can, but are typically limited by access.
Since we are a subsidiary of Serta-Simmons Bedding, which has offices and manufacturing facilities in many states across the US, we are required to charge sales tax on any order shipped to a state in which they operate. We have what is called nexus and as such, since they are our parent company and we are a subsidiary, we must charge sales tax.
Right now, all of our products are exclusively available here on our website.
Promotional offers expire at 11:59 PM EST on posted date of expiration. Offers cannot be combined and are not applicable toward previous purchases, shipping, or applicable tax. Offers cannot be redeemed and/or exchanged for cash or credit. To redeem promotions, customers must enter a promo code during checkout at tomorrowsleep.com, unless otherwise stated.
There are many possible reasons, but we find that 90% of the time it’s simply an incorrect billing address. Please double-check what address you have on file at the issuing bank, and if you’re still having trouble, please just reach out to us at ts@tuftandneedle.com for further help.
Absolutely! You’ll be able to see and select your Financing options on our checkout page.
While we aren’t able to override or change a decision made by our financing partner, you can still complete your purchase with a credit card, a debit card, Paypal, or Apple Pay. If you’re still having trouble, please just reach out to us at ts@tuftandneedle.com.
Ask Our Dream Team
ts@tuftandneedle.com
Available anytime